SECURITY ADVISORY

Last Updated: February 21, 2025

At Río Bayamón Golf Course & Superstore, a division of RPGMI Golf Management Inc., your security is at the heart of our mission, this Security Advisory Notice explains how we protect your personal information and ensure the safety of your interactions with our website and physical store at Parque Industrial Minillas #214 Ave. Laurel, Bayamón, PR 00959, whether you’re submitting a reservation form online browsing from your mobile device or purchasing in-store we take comprehensive steps to secure your data, our operations focus on in-store transactions and website features like tee time bookings or newsletter subscriptions not online sales, this notice details our security measures offers guidance to keep you safe and explains how to report concerns, while we implement strong protections no internet or physical system can eliminate all risks and we’re committed to minimizing threats and responding effectively, for questions or to report issues contact us at Email: Rafael Prestamo Torres – rprestamo@rpgmi.com or Phone: +1 787-740-1419, we may update this notice as our practices evolve or as mandated by Puerto Rico and U.S. laws and changes will appear here with an updated “Last Updated” date, your trust drives our efforts to maintain a secure environment.

Our Commitment to Security

We’re devoted to safeguarding our customers employees and partners at every step, this includes protecting personal details you share through website forms like your name email or phone number for reservations or subscriptions, securing payment information you provide during in-store purchases, and fostering confidence when you access our mobile-optimized site or visit our Bayamón store, our security aligns with industry best practices and Puerto Rico and U.S. regulations to prevent unauthorized access misuse or loss of your data, even without online sales we prioritize top-tier protections for all interactions because your safety is non-negotiable, from browsing on your phone to swiping your card in-store we’re here to deliver a secure reliable experience.

How We Protect Your Information

We deploy a robust suite of safeguards to protect your data across all platforms, this includes encrypting website form submissions like tee time requests or newsletter sign-ups with Secure Sockets Layer (SSL) technology to block interception, processing in-store payments through third-party providers compliant with Payment Card Industry Data Security Standards (PCI DSS) and Puerto Rico and U.S. financial laws using encrypted point-of-sale systems, restricting data access to authorized staff via password-protected systems and physical security at our store, monitoring our website with firewalls anti-malware tools and regular vulnerability scans to thwart hacking or phishing, maintaining encrypted backups to restore data if needed, training employees on secure data handling under Puerto Rico and U.S. standards, and updating our systems to address emerging threats, while these efforts significantly reduce risks no system is 100% secure and we cannot guarantee absolute protection but we strive to exceed expectations, our mobile site extends these safeguards so you can interact safely from any device.

In-Store Payment Security

Since all transactions occur at our physical location we take targeted measures to secure your payments, this includes processing credit or debit card details through PCI DSS-compliant providers that encrypt your card number expiration date and security code at our point-of-sale terminals, retaining only minimal data like transaction amounts and dates for receipts or tax compliance under Puerto Rico and U.S. laws, securely disposing of temporary records through shredding or deletion per industry protocols, and verifying identities and bank authorizations during purchases to prevent fraud, our website collects no payment information as it’s designed for reservations and communication only, ensuring your card details remain protected within our store’s controlled environment.

Website and Mobile Security Features

Our website and its mobile version are fortified for your safety, this includes SSL encryption for all data you submit through forms like booking requests or inquiries, firewalls and intrusion detection to block unauthorized access, minimal data collection focused on reservations communication or analytics not transactions, and no e-commerce features to limit online risks, cookies and tracking tools enhance usability by remembering preferences or measuring site performance and you can adjust them in your browser though this may affect features, we test and update these protections regularly to meet Puerto Rico and U.S. privacy and security laws, ensuring a safe experience whether you’re on a desktop or smartphone.

Your Role in Staying Secure

You help us keep things secure by taking simple steps, use strong unique passwords for any website accounts and don’t share them, beware of phishing by verifying emails come from rpgmi.com and never send personal or payment details to unsolicited requests, check bank statements after in-store purchases and report odd charges to your bank quickly, manage cookies or clear your browser cache if you’re concerned about tracking though this might impact form functionality on your mobile device, update your phone or computer with the latest security patches, notify us immediately if you suspect your account or form data has been misused or if you get strange messages claiming to be from us, these actions align with Puerto Rico and U.S. consumer protection advice and keep your information safe across all interactions.

Reporting Security Concerns

Your alertness strengthens our security, if you see anything off on our website like form glitches error messages or suspect a breach contact us right away, if you think your in-store payment details or web form data were compromised let us know as soon as possible, reach out to Rafael Prestamo Torres at Email: rprestamo@rpgmi.com or Phone: +1 787-740-1419 with details like what happened when and how it affected you, we’ll investigate fast and involve authorities if required by Puerto Rico and U.S. data breach laws, your reports help us protect everyone using Río Bayamón Golf Course & Superstore.

Incident Response Process

If a security issue arises we’re ready to respond, this includes spotting and stopping the problem whether it’s a website flaw or in-store system issue, evaluating what data like form submissions or transaction records might be at risk, notifying you and regulators if your information is affected as required by Puerto Rico and U.S. notification laws within mandated timeframes, collaborating with experts to fix and fortify our systems, and updating you via email or our site if your data was involved, we aim to resolve incidents quickly limit damage and prevent repeats while keeping you informed per legal standards.

Your Security-Related Rights

Under Puerto Rico and U.S. laws you have rights to protect your data, this includes requesting access to the personal information we hold from your form submissions or in-store purchases, asking us to correct errors like an outdated email, or requesting deletion of your data unless we must keep it for legal reasons like tax records, if a security issue occurs you can ask what data was affected and how we’re addressing it, submit these requests to us and we’ll respond within 30 days as required by law, these rights ensure you stay in control even during security concerns.

Compliance with Laws and Standards

Our security aligns with strict legal and industry requirements, this includes following Puerto Rico and U.S. privacy laws like those for data protection consumer rights and breach notifications, adhering to PCI DSS for in-store payment security, applying federal encryption and cybersecurity standards to our website and mobile access, and staying proactive with updates to counter new risks, we review our approach regularly to meet these obligations and maintain your trust under these jurisdictions.

Visualizing Our Security on Mobile

Picture opening our website on your phone and seeing a welcoming secure homepage with options to book a tee time or learn about our store all backed by encryption, imagine submitting a form and getting a confirmation knowing your data is protected by the same safeguards as on desktop, our mobile design ensures these protections travel with you offering a safe seamless experience wherever you are, security is woven into every interaction at Río Bayamón Golf Course & Superstore.

Contact Us

For questions concerns or to report a security issue we’re here to assist, reach out to Río Bayamón Golf Course & Superstore, Parque Industrial Minillas #214 Ave. Laurel, Bayamón, PR 00959, Email: Rafael Prestamo Torres – rprestamo@rpgmi.com, Phone: +1 787-740-1419, your safety is our priority and we’re committed to addressing your needs promptly in line with Puerto Rico and U.S. legal standards, let us know how we can support you today.